Return And Exchange Exceptions
No returns or exchanges on computers, Apple products, CD or DVD duplicators, diaphragms, clothing, lamps, bulbs, opened effects juice, gels, videos, cartridges, styluses, carpet, LPs, CDs, bulk-cable, blank cassettes and CDs, Slipmats, software, microphones, headphones, mouth pieces or any other expendable supplies. No refunds on bubble, haze, fog machines or lighting. They may be exchanged for same or greater value of the same type of item. THERE IS NO CREDIT FOR SHIPPING AND HANDLING FEES! Products that are ordered by mistake and/or buyer orders wrong units, there will be a 25% re-stocking fee. All approved returns must be in new condition with all original boxes, accessories and packaging, or they will be subject to a minimum 25% restocking fee. Any returns unclaimed for over 30 days will be discarded. Gear that has been rack mounted, damaged due to misuse and any product that looks used and cannot be re-sold as new, will automatically be evaluated for a minimum 25% restocking fee. All returns will be processed within 72 hours of receipt. Short-shipments, DOA (Dead On Arrival) and Deviations products must be reported within 5 days from delivered date.
All products come with manufacturer's warranties. See manufacturer's websites for details.
A 9.75% sales tax is applied to all orders shipped to California. Final price includes products and packaging materials. Sales tax is calculated only on the extended price (unit price x quantity) total, excluding shipping and other charges.
We offer shipping to all United States via UPS or USPS. Unless an item is stated as having FREE SHIPPING, shipping costs will be paid by the buyer, and will be added to the invoice during checkout. Shipping costs to Alaska, Hawaii, PO Boxes, APO/FPO addresses, Puerto Rico or Virgin Islands may be higher than published in checkout, if that is the case, you will be contacted by someone in our staff with the correct shipping charges. PLEASE ALLOW UP TO 5 DAYS TO PROCESS ORDERS. UNLESS OVERNIGHT SHIPPING IS REQUESTED, PROCESSING AND PACKAGING TAKES UP TO 5 DAYS. International shipping is also available; Greg’s Pro Audio is NOT responsible for duty fees or import tax.